For some unfortunate reason, emails from our website are being blocked by email providers like gmail.com, outlook.com and more. Our ticket system sends an email with the ticket url and also every time there's an update. If you have not received a reply from us, it means that our email got blocked by your provider and if you did not save the ticket URL to your bookmarks, you won't see any reply.
Please whitelist the following email address to contact us and save the ticket URL when you use our contact form. We reply to all inquiries.